Avantor is a leading global provider of mission-critical products and services to customers in the life sciences and advanced technologies industries. Our team partners with customers to drive innovation, enhance efficiency, and deliver measurable outcomes across their organizations.
The Opportunity
The Strategic Partner Director is a senior, customer-facing leader responsible for driving enterprise-level engagement and maximizing Avantor's performance across assigned global strategic accounts.
Location: Germany, Austria, Switzerland or Netherlands
Category: Sales / Commercial
Travel: ~25%
Strategic Partner Director (m/w/d)
How you will thrive and create an impact:
Enterprise Account Leadership: Own the global customer relationship across regions, acting as the single point of accountability and building strong executive partnerships.
Commercial Performance & Growth: Drive revenue, margin, and share-of-wallet growth by identifying opportunities and leading strategic account plans.
Governance & Contract Accountability: Oversee end-to-end contract performance, ensuring compliance with terms and pricing.
Customer Improvement Plan (CIP): Develop and execute a multi-year plan with clear priorities, ownership, timelines, and measurable outcomes.
Field Engagement: Maintain strong customer presence through site visits and QBRs, building trust with key stakeholders (?25% travel).
Cross-Functional Leadership: Lead global account teams, align strategy with execution, and drive collaboration across stakeholders.
Supplier & Partner Integration: Partner with suppliers to enhance customer value through aligned capabilities, innovation, and supply continuity.
Operational Execution: Deliver commitments with discipline, ensuring timely communication, preparation, and issue escalation.
Continuous Improvement & Innovation: Drive ongoing improvements and digital initiatives that deliver measurable business and customer value.
What we're looking for:
Education: Bachelor's degree required
Experience: 7-10 years of relevant commercial experience within life sciences or a related industry, including demonstrated success managing global strategic accounts in complex, matrixed organizations
Expertise: Strong commercial and financial acumen, including pricing strategy, margin management, contract performance, and enterprise account planning
Skills: Exceptional stakeholder engagement and influencing skills, ability to lead through influence across global teams, strong analytical capabilities, and experience leveraging data and insights to drive strategic decisions
Languages: Proficiency in English required; additional European languages are an advantage
What we offer:
- A collaborative, global environment
- Opportunities to work with leading life sciences customers
- Career growth in a high-impact strategic role
- Competitive compensation and benefits
Why Avantor?
Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.
The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor.
We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today!